How do you handle custom orders or applications?

We specialize in developing unique and custom applications for our customers. We work closely with managers and engineers to understand their production needs.

The process begins with a conversation with someone from our team. Some hose applications include conversations around certifications and liability. During these initial discussions, we’ll pinpoint your needs and ensure that our solutions align with your goals.

From there, drawings and specifications are developed. A quote is provided and once it’s agreed upon, we move to the sampling phase. We continue to work with customers through the sampling phase to ensure the hose meets their exact specifications.

 

How do I place an order?

Our website provides specifications for the hose and tubing we stock. We also specialize in providing custom and specialized solutions. To place an order, contact our sales team.

 

Do you have minimum order requirements?

We are a volume-based supplier of tubing and hoses. Our minimum order amount is $500. If you are looking for a hose or tube we stock, they are often sold in 200, 300 and 500-foot lengths.

When minimum order volume is met, your order can qualify for custom colors, lengths and branding. Contact us for details for your specific application.

 

Where can I find pricing and availability?

We stock a large quantity of hose types in our San Marcos, Texas warehouse. Please reach out to us for your specific needs at flex@flextechhose.com.

 

What are your shipping terms?

Minimum pre-paid in Texas is $3,000.

$3,500 nationwide qualifies for freight-allowed shipping.

 

Do you ship worldwide?

Yes, we have partnerships with freight forwarders, or we can use your preferred logistics company.

 

What are your industry certifications?

Flex-Tech has listings with many of the top standards organizations including U.L, CSA and NSF and all our products are made to meet or exceed industry standards. Below are our most commonly referenced certifications:

  • ANSI/UL 569
  • ANSI/UL 21
  • CSA 8.3
  • CSA 8.4
  • NSF/ANSI 51
  • NSF/ANSI 61

 

Where do you manufacture your hoses?

 Our hose and tubing is manufactured at our headquarters in San Marcos, Texas.

What materials do you use in the extrusion process?

We stock and have access to a variety of engineered thermoplastics for your specific application. For example, we use flexible PVC, TPU, TPR, LLDPE, EVA, Nylon, Co-Polyester, and numerous recycled materials.

 

What are your lead times?

We make and stock a variety of common hose types.  Lead times can vary depending on product type and order quantity, and typically range from two to four weeks. For more information, please contact our sales team.